Privacy Policy
We respect your privacy and are committed to protecting your personal data.
Information We Collect
We collect personal information necessary to provide our services, including:
- Full name
- Email address
- Phone number
- Booking details
How We Use Your Data
Your personal data is used strictly for the following purposes:
- Processing and managing your bookings
- Communicating with you regarding your transfer
- Improving our services and customer experience
Data Protection
We implement appropriate technical and organizational measures to ensure the security of your personal data. All sensitive information is protected using secure systems and encryption technologies.
Third-Party Services
Payments are processed via trusted third-party providers (such as Nexi XPay), which comply with international security standards. We do not store your payment details on our servers.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
To exercise your rights, please contact us.
Terms & Conditions
By using this website and booking our services, you agree to the following terms and conditions.
1. General
This website provides transfer services upon booking. All information displayed is subject to change without prior notice.
2. Bookings
All bookings must be made through our online system. After completing your booking, you will receive a confirmation email with all relevant details.
You are responsible for providing accurate and complete information.
3. Prices
All prices are calculated based on distance and are displayed before completing the booking. Prices include applicable taxes unless stated otherwise.
4. Payment
Full payment is required at the time of booking. Payments are processed securely through trusted payment providers.
5. Changes & Modifications
Changes to bookings must be requested at least 48 hours prior to the scheduled pickup time and are subject to availability.
6. Cancellation Policy
- More than 48 hours before pickup: Full refund
- Less than 48 hours before pickup: No refund
- No-show: No refund
Refunds are processed via the original payment method within 5–10 business days.
7. Delays
For airport pickups, we monitor flight arrivals. In case of delays, pickup times are adjusted accordingly at no extra cost.
8. Liability
We are not responsible for delays or failure to provide services due to traffic conditions, weather, or other unforeseen circumstances.
9. Website Use
You agree to use this website only for lawful purposes and not to engage in any activity that may harm its functionality.
10. Intellectual Property
All website content, including text, images, and logos, is the property of the company and may not be used or reproduced without permission.
11. Modifications
We reserve the right to modify these terms at any time. Changes will be effective upon posting on this website.
12. Governing Law
These terms are governed by the laws of Greece.
13. Contact
For any questions or support, please contact us:
📞 (0030) 694 0186 004
📧 info@airporttransfers-rhodes.com
